Thank you for shopping at carveyourown.co.nz

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 7 days of the original purchase of the product.

To be eligible for a return, please make sure that:

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

By email: [email protected]

Send the product with its original packing and the receipt or proof of purchase, to:

Bonz N Stonz Carving Studio,

16 Hamilton Street,

Hokitika,

7810

New Zealand

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from carveyourown.co.nz

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: [email protected]